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Skaify Privacy Policy

Last updated: October 3, 2026. Prepared with GDPR, CCPA, and Mexico's Federal Law on Protection of Personal Data Held by Private Parties in mind.

1. Introduction

This Privacy Policy describes how Skaify ("we") collects, uses, stores, and shares your personal information when you use the Skaify application (available on the App Store and Google Play) and the website skaify.com (collectively, the "Service").

2. What Data We Collect

2.1 Information You Provide Directly

  • Registration data: name, username, date of birth, email address, password, city, preferred language
  • Location: for relevant recommendations near you (with your permission)
  • Profile: profile photo, bio
  • Preferences: categories of interest (food, sports, events), preferred vibe, budget, who you go out with, habits and goals
  • Dietary restrictions: the ones you pick from the list (vegan, vegetarian, gluten free, lactose free, nut allergy, halal and kosher) and any you write in your own words. They are optional. We treat halal and kosher as sensitive data (section 2.6)
  • About you, if you choose to share it: your gender, your relationship status and how you see yourself in the future (with a partner, with children, both, or on your own). Each one has a "Prefer not to say" option (section 2.6)
  • Your profile questions: your answers to the optional questions about your routine, how you get around, what wins you over about a place, who you go out with, your city, music and events, money, your group, meeting people and how you want Skaify to talk to you, including seven open-ended ones. None is mandatory and each one can be deleted (section 2.6)
  • What you choose in Skaify Social: how you want to appear (Invisible, Social or I want to meet people), what you are looking for when meeting people and, when you turn it on, which place in your plan you are socializing at (section 4.2)
  • What you publish or send to other people: your status for the day, the plans you send them and their replies, the messages you write to your friends, and the photos of your places (section 4.2)
  • The pins you place on the community map: the point you choose while standing there, the pin type, the title and text you write, the photos you upload, the updates you add, and the ratings and reviews you write about other people's pins
  • What you tell us about yourself in free text: the app suggests examples (favorite food, whether you have a partner or children, whether you smoke, whether you drink, what you do for a living), but you may write anything else you want to tell us, including information we did not ask for. Everything you write in that box is stored in your profile and used to personalize your recommendations. Please do not include third party data or information you would rather not share with us.
  • Payment information: handled directly by Stripe. Skaify does not store your full card number
  • Health information (optional, paid tier only): weight, height, age, sex, activity level, exercise routine, and preferred studio or gym, used exclusively to provide informational calorie estimates
  • Generated content: chat messages with Skaify, the places you mark with a thumbs up or down, reviews, ratings, photographs, created day plans, and the reports you send
  • 2.2 Information Collected Automatically

  • App usage information
  • Technical device data, where applicable
  • When the app checks for updates: a random installation identifier, your phone's platform (iOS or Android), the app version and your IP address. That identifier is generated by the app and does not include your name or your email address
  • 2.3 Permissions Requested by the App

  • Location: to find places and activities near you, and to drop the pin where you are when you choose to share something on the community map
  • Calendar: to help plan your day considering your availability
  • Photo Library: so you can upload your profile photo, photos of your places, a photo for an event, or photos of your business and its products. Only the photos you pick are uploaded
  • Camera: only if you choose to take a photo right then, for example of your business or its products, instead of picking it from your photo library
  • Notifications: to alert you of invitations, day plan reminders, and relevant updates
  • 2.4 Business account information

    If you register a venue or an event with a Business account, in addition to the above we process the following information, which belongs to the company and not to a consumer:

  • Venue or event data: name, category, address, geographic coordinates, phone, website, photographs, operating hours, price range, and vibe and dietary tags
  • Contact person data: name, email address, phone, and preferred language
  • Products and prices: the photos or the PDF you upload with what you offer and its prices, and the text you publish from them. Anyone who opens your business listing in the app can see them. If you ask Skaify to read them for you, we send them to Anthropic to suggest a text, which you review before publishing it
  • Daily information the business publishes on its dashboard: how full it is, current promotions, music, event of the day, and available spots
  • Goals and internal notes the business records on its dashboard for its own tracking
  • Subscription status and billing data, processed by Stripe
  • Your account's conversation with the advisor in your dashboard: the questions you write and Skaify's answers are stored so you can read them again
  • 2.5 Summary of the types of data we process

    This is the complete list of data categories the app may process, in the same format app stores use for their privacy label. If a category is not listed here, we do not process it.

  • Identifiers: name, username, your internal account identifier, and referral code
  • Contact data: email address and, if you choose to provide it, phone number
  • Demographic data: date of birth, city and, if you choose to share them, gender, relationship status and how you see yourself in the future
  • Location: precise location while you use the app, only if you grant permission, to calculate distances and find places near you. We do not track your location in the background. During a Skaify Social meetup that you and the other person accepted, we store a point of your location rounded to about 110 meters, only to tell both of you roughly how far apart you are, and it is deleted when the meetup ends (section 4.2). When you publish a status or look at the list of people looking for plans, we store the area of about one kilometer your phone is in, never the exact point (section 4.2). And when you place a pin on the community map we store the point you choose, rounded to about 11 meters, linked to your account and visible inside the app to anyone with an active account, until you delete the pin (section 4.2).
  • Content you create: your conversation with Skaify, reviews, ratings, photographs, the photos of your places, events you publish, your statuses, the messages you write to your friends, the free text fields in your profile, and the open-ended answers to your profile questions
  • Preferences and interests: categories, food, sports and event interests, preferred vibe, budget, who you usually go out with, comfort level, dietary restrictions, the multiple choice answers to your profile questions, how you choose to appear in Skaify Social, and what you are looking for when meeting people
  • Health data (optional, paid version only): weight, height, age, activity level, and calorie goal. Processed only if you turn that feature on
  • Data we treat as sensitive: the halal and kosher restrictions, the accessibility requirement for places, the "Something romantic" option of what you are looking for, and health data. All of them are optional (section 2.6)
  • Contacts and relationships inside the app: who you follow, who follows you, who you invite to your events and which events you attend, who you send a plan to and who accepted, who you have conversations with, and who you blocked
  • Activity history: places you visited, your daily plans, and activities marked as done
  • Moderation data: the reports you send, the ones other people send about what you publish, and the decisions we make about them (section 4.2)
  • Purchase data: your subscription status and renewal date. We never see or store your card details
  • Usage and diagnostics: how you interact with the app and technical errors, to keep it running
  • Notification identifier: the identifier your phone gives us so we can send you notifications, if you accept them
  • Calendar: if you grant permission, the app adds your daily plan activities to your calendar and updates them if you change them. We do not read, copy, or store the events you already had in your calendar
  • Photo library: opened only when you pick a photo to upload. We do not access the rest of your gallery
  • We do not sell your personal data, we do not share it with advertisers, and we do not use it for targeted advertising inside or outside the app.

    2.6 Sensitive Data and Data We Handle with Special Care

    Some of the data you can give us reveals, or could reveal, something very personal about you. All of it is optional and none of it is needed to use Skaify. This is how we handle it:

  • Halal and kosher. A religious belief could be inferred from these two dietary restrictions. We only store them if you pick them, and they are used only so we do not recommend a place or a dish you cannot eat. That is why they are sent to the AI model provider along with your other restrictions (section 4.1), and in a group plan they are added to everyone else's without saying whose they are. No other user and no business can see them. You can remove them at any time from your preferences
  • The accessibility requirement for places, one of your profile questions (for example, that the place has no stairs). It asks about the place and not about you, but something about your health could be inferred from the answer. That is why it is only stored if you tick the consent box shown next to the question, and we store the date you ticked it; if you untick it, the answer is deleted. No other user and no business can see it, and it is not sent to the AI model
  • What you are looking for when meeting people, especially the "Something romantic" option. Only people who chose "I want to meet people" answer it, and we treat it as sensitive data because it says something about your love life. It is used only inside our servers, to decide who an alert from you can reach and who can send you one (section 4.2). It is not part of the calculation of who is into the same things as you, it does not appear in any number, it is not shown on your profile, and it is not sent to the AI model or to any other provider. The only time another person sees one of your intentions is when you send an alert with it, and even then they do not know who you are until both of you accept. Skaify does not ask your sexual orientation, does not infer it, and does not cross what you are looking for with your gender or anyone else's
  • Your gender, your relationship status and how you see yourself in the future. Each one has "Prefer not to say", and no other user and no business can see them. They help us understand, in aggregate and without identifying anyone, who uses Skaify, and avoid suggesting couple plans when they do not fit. They are not sent to the AI model and are not part of the Skaify Social numbers
  • Your answers to your profile questions. Each one comes with the option not to answer, which deletes the answer, and no other user and no business can see them. Today they are stored in your profile and, except for how much you spend per outing, which is part of your preferences, they are not sent to the AI model; if that changes, we will say so here first. What you write in the open-ended answers is free text: please do not include other people's data or information you would rather not give us
  • Your health data, only in the paid version and only if you turn that feature on, described in section 2.1. It is used only for the informational calorie estimate, and you can turn it off at any time (section 4.1)
  • Giving any of this data is voluntary. By choosing it you give us your express consent to process it only for what is described here, and you can withdraw that consent at any time by removing it or deleting the answer.

    3. What We Use Your Data For

  • To personalize the place, activity, and event recommendations Skaify offers you
  • To process your subscription and payments, where applicable
  • To allow you to connect with friends and coordinate joint plans within the app
  • For the Skaify Social features you turn on: counting how many people are at a place and how many are into the same things as you, delivering alerts to meet someone, calculating the approximate distance during a meetup, and showing your status to whoever you choose
  • To keep the community safe: automatically filtering clearly prohibited text, reviewing reports, hiding or removing what breaks the community rules, enforcing blocks, and suspending accounts
  • To improve and maintain the Service
  • To comply with legal obligations
  • 3.1 Legal Bases

    If you are located in the European Union or the European Economic Area, this is the legal basis for each use (Articles 6 and 9 of the GDPR):

  • Creating and maintaining your account, providing the Service and charging your subscription: performance of the contract you accept with the Terms (6.1.b)
  • Recommending places, building your plans, and running the chat, your friends, messages and plans with other people: performance of the contract (6.1.b)
  • The Skaify Social features you turn on ("I want to socialize", "I want to meet people", alerts and the distance during a meetup) and the statuses you publish for everyone: your consent (6.1.a), which you withdraw by turning them off or choosing Invisible
  • The data in section 2.6 and your health data: your explicit consent (6.1.a and 9.2.a)
  • Keeping the community safe, handling reports and enforcing blocks: our legitimate interest in the Service being safe for everyone (6.1.f) and, where the law requires it, compliance with a legal obligation (6.1.c)
  • Keeping the Service running, preventing abuse and fixing errors: our legitimate interest (6.1.f)
  • Meeting tax and accounting obligations, and responding to requests from authorities: compliance with a legal obligation (6.1.c)
  • If you are located in Mexico, we process your personal data with your consent, which you give by using the Service after reading this Notice, and the sensitive data in section 2.6 only with your express consent. We do not use your data for advertising or marketing.

    4. Third Party Services We Use

    We share information with the following external service providers, only to the extent necessary to operate the Service, and we never sell your personal information for advertising purposes. Some features cause our servers or your phone to query one of these providers at the moment you use them. For each one we say what information it receives and, where relevant, what we keep from what it returns:

  • Supabase: stores your account information, preferences, usage history, and other data described in this policy
  • Apple (App Store) and Google (Google Play): for app distribution and, where applicable, payment processing through their platforms
  • Anthropic (creator of the Claude AI model): receives the messages you send to the Skaify chat and the context information described in section 4.1, in order to generate the assistant's responses. Your chat messages are sent to this external AI provider for processing. When the assistant uses the place search tool described in section 4.1, the result returned by Google Maps is also provided to this provider so that it can write its answer. If your account is a business account and you use the advisor in your dashboard, this same provider receives your questions along with your listing data and the aggregate counts of your activity described in section 4.1, and, if you ask Skaify to read your products and prices, the photos or the PDF you uploaded. We have zero data retention in place with Anthropic, as explained in section 4.1
  • Google Maps Platform (Maps SDK, Places API, Routes API and Maps Grounding Lite): provides the map, place search, the information about each Google place, travel times and the place search tool used by the chat assistant. What Google receives in each case, what information comes from Google and what we keep is explained in section 4.3. Skaify uses Google Maps Platform to provide certain maps, places and location-related features, and your use of Google Maps features and content is subject to the then-current versions of the Google Maps End User Additional Terms of Service (https://maps.google.com/help/terms_maps/) and the Google Privacy Policy (https://policies.google.com/privacy)
  • Ticketmaster (Discovery API): when you choose the Events category on the Explore map, our server sends Ticketmaster an approximate point of the area you are viewing on the map (rounded to an area of about five kilometers), a radius and a date range, to get the ticketed events nearby. That request does not include your name, your email, your account or your exact location. The information about those events (name, date, venue and its location, image link and event page link) is stored on our server for up to six hours so we do not repeat the same request; Skaify does not store it in your account. Event images load directly from Ticketmaster's servers, so, as happens when you visit any website, Ticketmaster receives your IP address and technical data from your phone when showing them to you. If you tap "See tickets", the Ticketmaster page opens inside the app; what you do there, including any purchase, is governed by Ticketmaster's terms and privacy policy, not Skaify's
  • Stripe: processes your subscription payments. Stripe handles your card data directly; Skaify never sees or stores your full payment card number
  • Resend: sends the Service emails, such as your account confirmation, password recovery, welcome, and event invitations. It receives your email address and the content of that message. It also sends us the internal notice for each report, which contains the type of report, the date and the reason with email addresses and phone numbers masked, without the reported content and without anyone's name or email address
  • RevenueCat: manages subscriptions purchased inside the app. It receives an identifier for your account and your purchase status, never your card details
  • Expo: delivers notifications and app updates to your phone. For notifications it receives your device's notification identifier and the text of the notice. For updates it receives a random installation identifier, your phone's platform, the app version and your IP address
  • Vercel: hosts and serves the skaify.com website, the business dashboard used from a browser on skaify.com, and the pages that shared links point to. Like any hosting service, it receives your IP address and the technical data your browser sends when you visit those pages
  • Google Fonts (Google): the skaify.com website loads one of its typefaces from the Google Fonts servers. When you visit the site, your browser requests that file from Google, and Google receives your IP address and the technical data your browser sends
  • Spline: the 3D scene on the skaify.com home page is downloaded from Spline's servers, which receive your IP address and the technical data your browser sends when loading it
  • Unsplash: some photographs on the skaify.com home page are loaded from Unsplash's servers, which receive your IP address and the technical data your browser sends when showing them
  • 4.1 How we use artificial intelligence

    Skaify runs on artificial intelligence. The conversations, plans, and recommendations you see are generated automatically by a language model, not written by a person. We state this expressly so you know exactly what you are talking to.

    To generate each answer we send the model provider (Anthropic) only what is necessary: your first name, your city, your language, the local date and time, your mood if you set one, your preferences, interests and dietary restrictions (including halal and kosher, if you picked them), the budget you choose for your plans, the information of the Skaify partner businesses we are considering for your recommendation, and the messages in that conversation. If you turned on the calorie goal, we also send that goal and your progress for the day, which is health information. What we send it directly does not include Google Maps place information: partner businesses are businesses that signed up with us, and their data is ours. We do not send it your gender, your relationship status, your other profile question answers, what you are looking for when meeting people, your messages with your friends, or anything from Skaify Social.

    Group plans. When you build a plan with other people from the chat, to suggest something that works for everyone we also send the model the names of the people going with you, how many you are, the interests you have in common, the lowest budget in the group, and all the group's dietary restrictions together, without saying whose each one is. Only your friends' preferences can be combined this way. This is what keeps us from recommending a place where one of you cannot eat.

    How Google Maps information enters the conversation. Skaify uses Google Maps Grounding Lite, a Google tool that searches for places and returns a result written by Google. The assistant does not have that information beforehand. When none of the Skaify partner businesses fits what you asked for, the assistant may request a place search; when that happens, our servers run that search against Google Maps Grounding Lite and give the model the result Google returned, exactly as it arrives, without modifying or reordering it, so that it can write its answer. This means that the model may process place information coming from Google Maps, as the result of that tool and only when it is used. Those places are shown to you in a block separate from the partner business recommendations, with the source title and the link to Google Maps exactly as Google provides them.

    What we use it for, and what we do not do with it. The result returned by that tool is used only to answer you in that conversation. We do not use it to build our own database of places, or for advertising, or to profile you, and it is not part of the instruction block that is reused across conversations. If you tap one of those places, the app asks Google for that place's details at that moment in order to show them to you, as explained in section 4.3; those details are not sent to the model.

    What you write in the free text fields of your profile is part of the information we use to personalize your recommendations.

    We do not send your email address, your password, your payment details, or your exact location. Under that provider's commercial terms, information sent through its programming interface is not used to train its models. Anthropic keeps what we send it and the responses it generates only for as long as those terms allow, and may keep for longer whatever its automated safety checks flag. We have a zero data retention (Zero Data Retention) request in progress with Anthropic; when it is active we will say so here, with its date. All of this includes the Google Maps result the model receives when the assistant searches for places.

    If you prefer not to share health information with the model, you can turn that feature off from your profile at any time.

    If your account is a business account and you use the advisor in your dashboard, we send that same provider the information on your own listing (name, category, address, hours, products and prices, and the status you published that day) along with aggregate counts of your activity in the app: how many times we recommended you, how many people opened your listing, how many added you to their plan, your confirmed visits, your average rating, your goals, and how many people said they were attending your events. We do not send any information that identifies a person: no names, no photographs, no email addresses, no review text, and no demographic data. And when the number of distinct people is fewer than five, we do not share even that count.

    4.2 What other people can see inside the app

    Skaify has social features, so some of your information is visible to other users. This is everything that is shared, and with whom:

    Your profile. Anyone with an active account can find you by searching for your name or your username, unless you choose Invisible. On your profile they see your photo, your username, your city, how many friends you have and how many you have in common, and your name as you choose in Privacy for people who are not your friends (full name, first name only, or just your username); your friends always see your full name. They also see your interests from the list (the food, sports and event categories you picked, never what you wrote in your own words), unless you turn on approving who wants to follow you: then only your friends see your interests.

    Your places, your events, your status and your photos. In Privacy you choose who sees, on your profile, the places you go to, the events you go to and your status for the day: everyone, only your friends, or nobody. They start at only your friends; if you choose "I want to meet people", your status becomes visible to everyone, and if you choose Invisible, all three change to nobody. For places, what is shown is the place and the date, never the time, and at most the ten most recent; for events, only public ones that have not happened yet; and the photos of your places are seen by whoever can see your places. Separately, if you have the option to share your visits turned on, your mutual friends (the people you followed who also followed you back) can see on a place's listing that you have been there, with your name and your photo, so Skaify can tell them someone in their circle has already been. The rest of your history is never shared. What you write in a review is covered by the next point, which is different.

    You can turn this off at any time from your profile, under the option to share your visits. Turning it off removes you immediately for everyone, and this feature does not share your information with anyone who is not a mutual friend of yours.

    What Skaify shows a partner business in its dashboard about the visits to its place are totals, never who you are: how many confirmed visits and how many reviews it has and its average rating, and, separately from that, how many distinct people were recommended it, opened its listing or added it to their plan, which are only shown to it from five distinct people up. Your name, your photo and your username do not appear next to a visit in the dashboard. The visit total still includes your visit even if you turned off the option to share your visits, because it is a total and does not say who went. The only exception is the review you write, which is public inside the app, with your first name and your photo, as explained below.

    Events you RSVP to are visible to the event organizer and to the other attendees.

    The reviews you write about a place are public inside the app. Anyone with an active account can read your rating and your text on that place, next to your first name and your profile photo, which are already visible inside the app. Nothing else about that visit is published: not the date, not who you went with, not the rest of your history. Writing a review is optional and marking a place as visited publishes nothing on its own; you can edit or delete your review text at any time from your history. Anyone can report a review, and we may hide it while we review it.

    When you rate a Skaify partner place, your rating is added to the rating that place has inside Skaify, which is different from any rating it may have on Google. It is added as an average: the place sees the average and how many ratings make it up, not your rating tied to you.

    Skaify Social. Skaify has features for meeting up in person with your friends and, if you choose to, with other people who are at the same place as you. It all starts with how you choose to show up, in your profile, under Privacy. There are three options and you can change yours at any time:

  • Invisible: you do not show up in any people search, you do not count in any number, nobody sees that you are somewhere and nobody can send you an alert
  • Social, which is the option you start with: your friends can find you and you show up in people search. You do not count in any number unless you turn on "I want to socialize" on a plan, and nobody can send you an alert
  • I want to meet people: in addition to the above, you count, for whoever is at the same place, as someone who is into the same things, you see that number, and you can send and receive alerts to meet right there. Choosing it requires your date of birth and being of legal age
  • I want to socialize. It is a switch that you turn on yourself, on a specific activity in your day plan. While it is on we store which place in your plan you are at (by its identifier, not by coordinates), the activity, how you chose to show up and until what time. It turns itself off when the time you chose runs out or when the activity ends, and after four hours at the latest, and you can turn it off earlier. That record is deleted 24 hours after it is turned off.

    The numbers of a place. On a place page, an event or a map pin you may see up to three numbers: how many of your friends are there, how many Skaify people are there, and how many of those people are into the same things as you. The last two are calculated inside our servers, by comparing the preferences of the people who are there, and are shown in bands of five (for example, "more than 10"), never with names, photos or times. If there are fewer than five people, the number does not appear. Only people who turned on "I want to socialize" at that place are counted, and in the number of people into the same things, only those who chose "I want to meet people". These numbers are calculated in 15 minute windows that are deleted after 24 hours.

    Your friends and your plans. When you add a friend, or accept their request, we ask whether you want them to know about your plans. The answer starts as yes, and you can change it whenever you want without them being told. Only the friends you allowed count you in the number of friends at a place when you turn on "I want to socialize", which is shown to them exactly, and they can see in their friends list that you want to socialize and until what time. They also get a notification, at most one per friend per day and without saying the place, which you can turn off under Privacy. If you choose Invisible, or if you close who can see your places, no per-friend permission opens it again.

    Alerts to meet someone. If you chose "I want to meet people" and have "I want to socialize" turned on at a place, you can send an alert to that place by choosing an intention, for example making friends or company for the plan. You do not choose the person: our servers deliver it, at random, to up to ten people who are there, who also chose to meet people, who are looking for that same intention and who are into the same things as you. Whoever receives it sees the intention and the place, and does not see your name, your photo or your age. If they accept, and only then, both of you see each other's first name, photo and age, and each of you decides whether to share any of your social media handles, one by one. Alerts do not open messages: to message each other, you both have to add each other as friends. There are daily limits on alerts sent and received, and anyone can report and block from the alert itself.

    The distance during a meetup. When both of you accept, each phone sends us its location while the meetup is active, and our servers round it to about 110 meters. With the two points we calculate an approximate distance and show each of you only a band ("less than 100 meters", "less than 300 meters" or "nearby"), never the exact number or the other person's point. Those points are deleted when the meetup ends, which is after two hours at the latest, or earlier if either of you says no or reports. Alerts are deleted after 30 days, and meetups, together with the handles each person shared, after 24 hours at the latest.

    Your status for the day. It is a sentence you publish, such as "anyone up for coffee this afternoon?", with the part of the day (morning, afternoon or evening) and, if you want, room for people to join you. It lasts 24 hours and you can remove it at any time. If your status is visible to everyone, you appear in the list of people looking for plans for anyone within about five kilometers, with your name (as you chose in Privacy), your photo and an approximate distance, for example "less than 1 km", never your location or the time. To do that, we store with your status the area of about one kilometer your phone is in when you publish it. Anyone who joins your status is listed on it, and you see who asked to join. So that nobody can sweep the city looking for people, we also record the one kilometer areas from which each account looks at that list, with a daily cap. The status stops being visible after 24 hours and we delete it after 30 days, which is what we keep in order to handle a report.

    Plans with other people. When you send your day plan as a request, we store who you sent it to and what each person answered, and the organizer sees those answers. In Privacy you choose who can send you a request: your friends, friends of your friends, or anyone in your city; it starts at your friends. If someone who is not your friend invites you, you do not see the address or the time until you accept, and if you say no, that person cannot invite you again.

    Messages. You can only write to someone if you both follow each other: someone who is not your friend cannot write to you. Messages are stored so they can be read again, and the notification you get on your phone does not include the text of the message. Before being stored, each message goes through an automatic filter that rejects, or hides for a person to review, what looks clearly prohibited by the community rules. Either of you can report a message, and after three reports from different people it is hidden while we review it. Messages with your friends are not sent to the AI model.

    The photos of your places. You can upload up to six photos per visit day and twenty per day, with an optional caption. They are stored in private storage and can only be seen through a temporary link, by whoever can see your places according to your Privacy settings. You can remove them at any time. Anyone can report them, and after two reports from different people a photo is hidden while we review it.

    The community map. You can place a pin on a point of the map to tell other people about a place you liked, an animal you found on the street, a street bazaar, a market or a stall. You choose the point, while you are standing there, and you write what it says: Skaify does not ask Google for any address for this. The pin is public inside the app: anyone with an active account sees the point, what you wrote, your photos, your updates and your first name with your profile photo, the same as in a review. We store the point rounded to about 11 meters and never finer than that. A pin lasts until you delete it, or until the date you give it if it is temporary, and it stops showing on the map if 90 days go by without anyone confirming it. When you delete it, the point, the text, the photos, the updates and the ratings it received go with it, and it also disappears from the lists of anyone who had saved it. That is why we ask you not to place a pin inside your home or anyone else's: that point stays in plain sight for as long as the pin exists. Anyone with an account can rate a pin from one to five stars and write a review, and anyone can report a pin, a review or an update and block whoever wrote it; with three reports from different people it is hidden while we review it, and with two if the pin has photos.

    Reports and blocks. You can report a person, a message, a photo, a status, a plan, a review, an event or an alert, and block anyone. When you report, we store who reported, what, the reason you wrote and a copy of the reported text, so that a person at Skaify can review it. We do not tell the reported person who reported them. If you block someone, you stop seeing each other in the app in both directions.

    Your health profile, your conversations with Skaify, your contact details, your gender, your relationship status, your profile question answers and what you are looking for when meeting people are never visible to any other user. Your other preferences (your budget, your vibe, your dietary restrictions and what you wrote in your own words) are not shown to anyone either: they are only compared inside our servers so we can tell you how many people at a place are into the same things as you, always as a rounded number and never with names. The one exception, and only if you turn it on, is the intention you pick when you send an alert to meet someone, which that person does see.

    4.3 Google Maps Platform: what is queried, what is sent and what is kept

    The Skaify app includes Google Maps features and content. The information about Google places (name, address, opening hours, rating, photos, phone number, website and location) comes from Google, not from Skaify, and is shown with the attribution Google specifies. What Skaify generates is something else: partner businesses and their information, your plans, your visits, reviews and ratings inside Skaify, the Skaify Social numbers and features, and the assistant's answers. These are the requests the app makes to Google Maps Platform and what Google receives in each one:

  • The map: the Google maps component on your phone communicates directly with Google to draw it, and Google receives the area you are viewing, your IP address and technical data from your phone. If you granted the location permission, the map uses it to center on where you are
  • Place search, on the map and in Explore: our servers send Google the search text or the category, filters such as the price range, and the area to search in, which may be the center of the map you are viewing, your phone's coordinates if you granted the location permission, or the center of your city if you did not
  • The page of a Google place: when you open it from the map, from Explore, from your day plan, or by tapping a Google Maps place shown as a source in the chat, the app asks Google, through our servers, for that place's details using its identifier and your language, to show them to you at that moment. Those details are not stored and are not sent to the artificial intelligence model. Photos of Google places load from Google's servers when they are shown to you
  • Getting there: to calculate how long it takes you to get somewhere, our servers send Google the starting point, which may be your location if you granted the permission, and the destination
  • The chat: the place search requested by the assistant, as explained in section 4.1. Google receives the text of that search, the language, the country and the area to search in: the point where you are, rounded to about 110 metres, if you granted the location permission, and the center of your city if you did not. It never receives your name, your email or the conversation
  • What we keep from Google. Of a Google place we keep only its Google identifier (the Place ID), and only when you use it in Skaify: when you add it to your day or mark it as visited, while you use it in a social feature you turn on, such as your status or "I want to socialize", and when an answer from the assistant brings it as a source. That identifier is what lets us ask Google again for that place's information when we need to show it to you again. We do not store the rest of the information about Google places in your account. When an answer from the assistant includes Google Maps places, the text of that answer is not stored in your conversation history: instead, a note remains saying that there was a recommendation with Google Maps places there, along with the identifiers of those places, and when you open the conversation again we ask Google for their names at that moment to show them to you.

    5. Cookies and Similar Technologies

    The skaify.com website does not use analytics, advertising or tracking cookies. The only cookies it sets are technical ones needed for the site to work:

  • The one that remembers the language you chose, which lasts one year
  • If you have a business account and sign in to the business dashboard on skaify.com: the session cookies that keep you signed in while you use the dashboard, and a temporary cookie that protects the sign-in while you come back from the email or from the provider you sign in with. The session cookies are deleted when you sign out. Without them you cannot sign in to the dashboard. The dashboard is served by Vercel, as explained in section 4
  • Because they are strictly necessary, we do not ask for your consent to use them. You can delete or block them from your browser; if you do, the site will be shown in your browser's language and you will have to sign in to the dashboard again. Apart from cookies, the skaify.com home page loads a typeface from Google Fonts, the 3D scene from Spline and some photographs from Unsplash, and those services receive your IP address when loading them, as explained in section 4. The mobile app does not use browser cookies; the technical identifiers it does use are described in sections 2.2 and 4.

    6. Social Media Connection (Optional Feature)

    If you choose to connect social media accounts such as Instagram, TikTok, or Spotify, we analyze the content of your connected accounts to personalize your recommendations. You may disconnect these accounts at any time from your profile.

    7. How to Delete Your Account and Data

    You can delete your account and request deletion of your personal data at any time in two ways:

  • Directly from your profile settings within the app, under the delete account option
  • By sending a request to hola@skaify.com, specifying that you wish to delete your account and data
  • Once your request is processed, we will delete or anonymize your personal information, except for information we are legally required to retain (for example, payment transaction records) for the period required by applicable law.

    8. How We Protect Your Information

    We implement reasonable technical and organizational measures to protect your personal information, including database-level access controls (Row Level Security) that limit who can read each piece of data: as a rule only you, and in the social features described in section 4.2 only the people you accepted as friends. We also encrypt data in transit and keep access credentials outside the app's codebase.

    9. Data Retention

    We keep your personal information for as long as your account exists. When you delete it, what depends on your account is deleted with it, with the exceptions below. Some data has its own, shorter periods:

  • Your status for the day: it stops being visible after 24 hours and is deleted after 30 days
  • Skaify Social: "I want to socialize" is deleted 24 hours after it is turned off; the numbers for a place, after 24 hours; alerts, after 30 days; meetups, with the social accounts each person shared, within 24 hours at the latest; and the location point of a meetup, when the meetup ends
  • Your profile question answers and the data in section 2.6: when you delete or remove them, or with your account
  • Event information obtained from Ticketmaster: a maximum of six hours
  • Of Google places: only the identifier, as explained in section 4.3
  • At Anthropic: what we send it and its responses, for as long as its commercial terms allow. It is not used to train its models. Zero data retention is in progress
  • What the law requires us to keep, such as payment and billing records, is kept for the period set by the applicable tax law, even if you delete your account. Moderation records (reports and blocks) are kept for as long as needed to handle them, to keep a block working, and to be able to respond to an authority.

    10. Your Rights and How to Exercise Them

    Wherever you live, you can:

  • Know whether we process your data, access it, and take a copy in a format another service can read (access and portability)
  • Correct anything that is wrong or incomplete (rectification)
  • Delete your account and your data (erasure or cancellation)
  • Ask us to restrict the use of your data while we resolve a request of yours (restriction)
  • Object to a specific use, especially those based on our legitimate interest (objection)
  • Withdraw your consent at any time, without affecting what we did before you withdrew it. For the data in section 2.6 and the Skaify Social features, removing them or turning them off is enough
  • File a complaint with the data protection authority, without having to come to us first
  • How to exercise them. In the app, on your profile, under "Your data", you can see what we hold in your name, take a copy in JSON and reach the option to delete your account, without writing to us and without waiting; what you gave us on a screen you correct on that same screen. For everything else, including the categories of data the app cannot show you, write to us at hola@skaify.com from your account email, saying which right you want to exercise. We will answer within 30 days at most. If you reside in Brazil, the period to confirm whether we process your data and give you access is 15 days. Before handing over or deleting data by email, we may ask you to confirm the account is yours.

    10.1 If You Are Located in the European Union (GDPR)

    You have all the rights listed above, and the legal basis for each use is in section 3.1. The authority you can complain to is the data protection authority of the country where you live, where you work, or where what you are complaining about happened.

    10.2 If You Are Located in California (CCPA)

    You have the right to: know what personal information we collect about you, request its deletion, opt out of the sale of your personal information (Skaify does not sell personal information), and not be discriminated against for exercising these rights.

    10.3 If You Are Located in Mexico (LFPDPPP)

    You have ARCO rights: Access, Rectification, Cancellation and Opposition regarding the processing of your personal data, and the right to revoke your consent. You exercise them as explained above. If you are not satisfied with our answer, you can go to the personal data protection authority, which since 2025 is the Secretaría Anticorrupción y Buen Gobierno (Ministry of Anti-Corruption and Good Governance).

    10.4 If You Are Located in Brazil (LGPD)

    You have the rights in Article 18 of the LGPD: confirm whether we process your data, access it, correct it, ask for data that is unnecessary or excessive to be anonymized, blocked or deleted, take it to another service, know who we share it with, know what happens if you do not give your consent, and revoke it. You exercise them as explained above, and you can file a complaint with the National Data Protection Authority (ANPD).

    11. Children's Privacy

    The Service is not directed at individuals under 18 years of age (or under 21 for users in the United States), and we do not knowingly collect information from individuals under the applicable minimum age. If we become aware that we have collected information from a minor without appropriate consent, we will take steps to delete such information.

    12. International Data Transfers

    Skaify provides its service from outside the European Union and uses providers in different countries, mainly in the United States, so your information is processed outside your country of residence. When information leaves the European Economic Area, we protect it with the Standard Contractual Clauses approved by the European Commission (Implementing Decision (EU) 2021/914), incorporated into our providers' data processing agreements, or with another safeguard recognized by law, such as an adequacy decision. You can ask us for a copy of those safeguards by writing to hola@skaify.com.

    13. Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of significant changes through the Service.

    14. Contact

    For questions about this Privacy Policy, or to exercise your rights over your personal information, you may contact us at: hola@skaify.com.

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    Privacy Policy · Skaify