Skaify Privacy Policy
Last updated: October 3, 2026. Prepared with GDPR, CCPA, and Mexico's Federal Law on Protection of Personal Data Held by Private Parties in mind.
1. Introduction
This Privacy Policy describes how Skaify ("we") collects, uses, stores, and shares your personal information when you use the Skaify application (available on the App Store and Google Play) and the website skaify.com (collectively, the "Service").
2. What Data We Collect
2.1 Information You Provide Directly
2.2 Information Collected Automatically
2.3 Permissions Requested by the App
2.4 Business account information
If you register a venue or an event with a Business account, in addition to the above we process the following information, which belongs to the company and not to a consumer:
2.5 Summary of the types of data we process
This is the complete list of data categories the app may process, in the same format app stores use for their privacy label. If a category is not listed here, we do not process it.
We do not sell your personal data, we do not share it with advertisers, and we do not use it for targeted advertising inside or outside the app.
2.6 Sensitive Data and Data We Handle with Special Care
Some of the data you can give us reveals, or could reveal, something very personal about you. All of it is optional and none of it is needed to use Skaify. This is how we handle it:
Giving any of this data is voluntary. By choosing it you give us your express consent to process it only for what is described here, and you can withdraw that consent at any time by removing it or deleting the answer.
3. What We Use Your Data For
3.1 Legal Bases
If you are located in the European Union or the European Economic Area, this is the legal basis for each use (Articles 6 and 9 of the GDPR):
If you are located in Mexico, we process your personal data with your consent, which you give by using the Service after reading this Notice, and the sensitive data in section 2.6 only with your express consent. We do not use your data for advertising or marketing.
4. Third Party Services We Use
We share information with the following external service providers, only to the extent necessary to operate the Service, and we never sell your personal information for advertising purposes. Some features cause our servers or your phone to query one of these providers at the moment you use them. For each one we say what information it receives and, where relevant, what we keep from what it returns:
4.1 How we use artificial intelligence
Skaify runs on artificial intelligence. The conversations, plans, and recommendations you see are generated automatically by a language model, not written by a person. We state this expressly so you know exactly what you are talking to.
To generate each answer we send the model provider (Anthropic) only what is necessary: your first name, your city, your language, the local date and time, your mood if you set one, your preferences, interests and dietary restrictions (including halal and kosher, if you picked them), the budget you choose for your plans, the information of the Skaify partner businesses we are considering for your recommendation, and the messages in that conversation. If you turned on the calorie goal, we also send that goal and your progress for the day, which is health information. What we send it directly does not include Google Maps place information: partner businesses are businesses that signed up with us, and their data is ours. We do not send it your gender, your relationship status, your other profile question answers, what you are looking for when meeting people, your messages with your friends, or anything from Skaify Social.
Group plans. When you build a plan with other people from the chat, to suggest something that works for everyone we also send the model the names of the people going with you, how many you are, the interests you have in common, the lowest budget in the group, and all the group's dietary restrictions together, without saying whose each one is. Only your friends' preferences can be combined this way. This is what keeps us from recommending a place where one of you cannot eat.
How Google Maps information enters the conversation. Skaify uses Google Maps Grounding Lite, a Google tool that searches for places and returns a result written by Google. The assistant does not have that information beforehand. When none of the Skaify partner businesses fits what you asked for, the assistant may request a place search; when that happens, our servers run that search against Google Maps Grounding Lite and give the model the result Google returned, exactly as it arrives, without modifying or reordering it, so that it can write its answer. This means that the model may process place information coming from Google Maps, as the result of that tool and only when it is used. Those places are shown to you in a block separate from the partner business recommendations, with the source title and the link to Google Maps exactly as Google provides them.
What we use it for, and what we do not do with it. The result returned by that tool is used only to answer you in that conversation. We do not use it to build our own database of places, or for advertising, or to profile you, and it is not part of the instruction block that is reused across conversations. If you tap one of those places, the app asks Google for that place's details at that moment in order to show them to you, as explained in section 4.3; those details are not sent to the model.
What you write in the free text fields of your profile is part of the information we use to personalize your recommendations.
We do not send your email address, your password, your payment details, or your exact location. Under that provider's commercial terms, information sent through its programming interface is not used to train its models. Anthropic keeps what we send it and the responses it generates only for as long as those terms allow, and may keep for longer whatever its automated safety checks flag. We have a zero data retention (Zero Data Retention) request in progress with Anthropic; when it is active we will say so here, with its date. All of this includes the Google Maps result the model receives when the assistant searches for places.
If you prefer not to share health information with the model, you can turn that feature off from your profile at any time.
If your account is a business account and you use the advisor in your dashboard, we send that same provider the information on your own listing (name, category, address, hours, products and prices, and the status you published that day) along with aggregate counts of your activity in the app: how many times we recommended you, how many people opened your listing, how many added you to their plan, your confirmed visits, your average rating, your goals, and how many people said they were attending your events. We do not send any information that identifies a person: no names, no photographs, no email addresses, no review text, and no demographic data. And when the number of distinct people is fewer than five, we do not share even that count.
4.2 What other people can see inside the app
Skaify has social features, so some of your information is visible to other users. This is everything that is shared, and with whom:
Your profile. Anyone with an active account can find you by searching for your name or your username, unless you choose Invisible. On your profile they see your photo, your username, your city, how many friends you have and how many you have in common, and your name as you choose in Privacy for people who are not your friends (full name, first name only, or just your username); your friends always see your full name. They also see your interests from the list (the food, sports and event categories you picked, never what you wrote in your own words), unless you turn on approving who wants to follow you: then only your friends see your interests.
Your places, your events, your status and your photos. In Privacy you choose who sees, on your profile, the places you go to, the events you go to and your status for the day: everyone, only your friends, or nobody. They start at only your friends; if you choose "I want to meet people", your status becomes visible to everyone, and if you choose Invisible, all three change to nobody. For places, what is shown is the place and the date, never the time, and at most the ten most recent; for events, only public ones that have not happened yet; and the photos of your places are seen by whoever can see your places. Separately, if you have the option to share your visits turned on, your mutual friends (the people you followed who also followed you back) can see on a place's listing that you have been there, with your name and your photo, so Skaify can tell them someone in their circle has already been. The rest of your history is never shared. What you write in a review is covered by the next point, which is different.
You can turn this off at any time from your profile, under the option to share your visits. Turning it off removes you immediately for everyone, and this feature does not share your information with anyone who is not a mutual friend of yours.
What Skaify shows a partner business in its dashboard about the visits to its place are totals, never who you are: how many confirmed visits and how many reviews it has and its average rating, and, separately from that, how many distinct people were recommended it, opened its listing or added it to their plan, which are only shown to it from five distinct people up. Your name, your photo and your username do not appear next to a visit in the dashboard. The visit total still includes your visit even if you turned off the option to share your visits, because it is a total and does not say who went. The only exception is the review you write, which is public inside the app, with your first name and your photo, as explained below.
Events you RSVP to are visible to the event organizer and to the other attendees.
The reviews you write about a place are public inside the app. Anyone with an active account can read your rating and your text on that place, next to your first name and your profile photo, which are already visible inside the app. Nothing else about that visit is published: not the date, not who you went with, not the rest of your history. Writing a review is optional and marking a place as visited publishes nothing on its own; you can edit or delete your review text at any time from your history. Anyone can report a review, and we may hide it while we review it.
When you rate a Skaify partner place, your rating is added to the rating that place has inside Skaify, which is different from any rating it may have on Google. It is added as an average: the place sees the average and how many ratings make it up, not your rating tied to you.
Skaify Social. Skaify has features for meeting up in person with your friends and, if you choose to, with other people who are at the same place as you. It all starts with how you choose to show up, in your profile, under Privacy. There are three options and you can change yours at any time:
I want to socialize. It is a switch that you turn on yourself, on a specific activity in your day plan. While it is on we store which place in your plan you are at (by its identifier, not by coordinates), the activity, how you chose to show up and until what time. It turns itself off when the time you chose runs out or when the activity ends, and after four hours at the latest, and you can turn it off earlier. That record is deleted 24 hours after it is turned off.
The numbers of a place. On a place page, an event or a map pin you may see up to three numbers: how many of your friends are there, how many Skaify people are there, and how many of those people are into the same things as you. The last two are calculated inside our servers, by comparing the preferences of the people who are there, and are shown in bands of five (for example, "more than 10"), never with names, photos or times. If there are fewer than five people, the number does not appear. Only people who turned on "I want to socialize" at that place are counted, and in the number of people into the same things, only those who chose "I want to meet people". These numbers are calculated in 15 minute windows that are deleted after 24 hours.
Your friends and your plans. When you add a friend, or accept their request, we ask whether you want them to know about your plans. The answer starts as yes, and you can change it whenever you want without them being told. Only the friends you allowed count you in the number of friends at a place when you turn on "I want to socialize", which is shown to them exactly, and they can see in their friends list that you want to socialize and until what time. They also get a notification, at most one per friend per day and without saying the place, which you can turn off under Privacy. If you choose Invisible, or if you close who can see your places, no per-friend permission opens it again.
Alerts to meet someone. If you chose "I want to meet people" and have "I want to socialize" turned on at a place, you can send an alert to that place by choosing an intention, for example making friends or company for the plan. You do not choose the person: our servers deliver it, at random, to up to ten people who are there, who also chose to meet people, who are looking for that same intention and who are into the same things as you. Whoever receives it sees the intention and the place, and does not see your name, your photo or your age. If they accept, and only then, both of you see each other's first name, photo and age, and each of you decides whether to share any of your social media handles, one by one. Alerts do not open messages: to message each other, you both have to add each other as friends. There are daily limits on alerts sent and received, and anyone can report and block from the alert itself.
The distance during a meetup. When both of you accept, each phone sends us its location while the meetup is active, and our servers round it to about 110 meters. With the two points we calculate an approximate distance and show each of you only a band ("less than 100 meters", "less than 300 meters" or "nearby"), never the exact number or the other person's point. Those points are deleted when the meetup ends, which is after two hours at the latest, or earlier if either of you says no or reports. Alerts are deleted after 30 days, and meetups, together with the handles each person shared, after 24 hours at the latest.
Your status for the day. It is a sentence you publish, such as "anyone up for coffee this afternoon?", with the part of the day (morning, afternoon or evening) and, if you want, room for people to join you. It lasts 24 hours and you can remove it at any time. If your status is visible to everyone, you appear in the list of people looking for plans for anyone within about five kilometers, with your name (as you chose in Privacy), your photo and an approximate distance, for example "less than 1 km", never your location or the time. To do that, we store with your status the area of about one kilometer your phone is in when you publish it. Anyone who joins your status is listed on it, and you see who asked to join. So that nobody can sweep the city looking for people, we also record the one kilometer areas from which each account looks at that list, with a daily cap. The status stops being visible after 24 hours and we delete it after 30 days, which is what we keep in order to handle a report.
Plans with other people. When you send your day plan as a request, we store who you sent it to and what each person answered, and the organizer sees those answers. In Privacy you choose who can send you a request: your friends, friends of your friends, or anyone in your city; it starts at your friends. If someone who is not your friend invites you, you do not see the address or the time until you accept, and if you say no, that person cannot invite you again.
Messages. You can only write to someone if you both follow each other: someone who is not your friend cannot write to you. Messages are stored so they can be read again, and the notification you get on your phone does not include the text of the message. Before being stored, each message goes through an automatic filter that rejects, or hides for a person to review, what looks clearly prohibited by the community rules. Either of you can report a message, and after three reports from different people it is hidden while we review it. Messages with your friends are not sent to the AI model.
The photos of your places. You can upload up to six photos per visit day and twenty per day, with an optional caption. They are stored in private storage and can only be seen through a temporary link, by whoever can see your places according to your Privacy settings. You can remove them at any time. Anyone can report them, and after two reports from different people a photo is hidden while we review it.
The community map. You can place a pin on a point of the map to tell other people about a place you liked, an animal you found on the street, a street bazaar, a market or a stall. You choose the point, while you are standing there, and you write what it says: Skaify does not ask Google for any address for this. The pin is public inside the app: anyone with an active account sees the point, what you wrote, your photos, your updates and your first name with your profile photo, the same as in a review. We store the point rounded to about 11 meters and never finer than that. A pin lasts until you delete it, or until the date you give it if it is temporary, and it stops showing on the map if 90 days go by without anyone confirming it. When you delete it, the point, the text, the photos, the updates and the ratings it received go with it, and it also disappears from the lists of anyone who had saved it. That is why we ask you not to place a pin inside your home or anyone else's: that point stays in plain sight for as long as the pin exists. Anyone with an account can rate a pin from one to five stars and write a review, and anyone can report a pin, a review or an update and block whoever wrote it; with three reports from different people it is hidden while we review it, and with two if the pin has photos.
Reports and blocks. You can report a person, a message, a photo, a status, a plan, a review, an event or an alert, and block anyone. When you report, we store who reported, what, the reason you wrote and a copy of the reported text, so that a person at Skaify can review it. We do not tell the reported person who reported them. If you block someone, you stop seeing each other in the app in both directions.
Your health profile, your conversations with Skaify, your contact details, your gender, your relationship status, your profile question answers and what you are looking for when meeting people are never visible to any other user. Your other preferences (your budget, your vibe, your dietary restrictions and what you wrote in your own words) are not shown to anyone either: they are only compared inside our servers so we can tell you how many people at a place are into the same things as you, always as a rounded number and never with names. The one exception, and only if you turn it on, is the intention you pick when you send an alert to meet someone, which that person does see.
4.3 Google Maps Platform: what is queried, what is sent and what is kept
The Skaify app includes Google Maps features and content. The information about Google places (name, address, opening hours, rating, photos, phone number, website and location) comes from Google, not from Skaify, and is shown with the attribution Google specifies. What Skaify generates is something else: partner businesses and their information, your plans, your visits, reviews and ratings inside Skaify, the Skaify Social numbers and features, and the assistant's answers. These are the requests the app makes to Google Maps Platform and what Google receives in each one:
What we keep from Google. Of a Google place we keep only its Google identifier (the Place ID), and only when you use it in Skaify: when you add it to your day or mark it as visited, while you use it in a social feature you turn on, such as your status or "I want to socialize", and when an answer from the assistant brings it as a source. That identifier is what lets us ask Google again for that place's information when we need to show it to you again. We do not store the rest of the information about Google places in your account. When an answer from the assistant includes Google Maps places, the text of that answer is not stored in your conversation history: instead, a note remains saying that there was a recommendation with Google Maps places there, along with the identifiers of those places, and when you open the conversation again we ask Google for their names at that moment to show them to you.
5. Cookies and Similar Technologies
The skaify.com website does not use analytics, advertising or tracking cookies. The only cookies it sets are technical ones needed for the site to work:
Because they are strictly necessary, we do not ask for your consent to use them. You can delete or block them from your browser; if you do, the site will be shown in your browser's language and you will have to sign in to the dashboard again. Apart from cookies, the skaify.com home page loads a typeface from Google Fonts, the 3D scene from Spline and some photographs from Unsplash, and those services receive your IP address when loading them, as explained in section 4. The mobile app does not use browser cookies; the technical identifiers it does use are described in sections 2.2 and 4.
6. Social Media Connection (Optional Feature)
If you choose to connect social media accounts such as Instagram, TikTok, or Spotify, we analyze the content of your connected accounts to personalize your recommendations. You may disconnect these accounts at any time from your profile.
7. How to Delete Your Account and Data
You can delete your account and request deletion of your personal data at any time in two ways:
Once your request is processed, we will delete or anonymize your personal information, except for information we are legally required to retain (for example, payment transaction records) for the period required by applicable law.
8. How We Protect Your Information
We implement reasonable technical and organizational measures to protect your personal information, including database-level access controls (Row Level Security) that limit who can read each piece of data: as a rule only you, and in the social features described in section 4.2 only the people you accepted as friends. We also encrypt data in transit and keep access credentials outside the app's codebase.
9. Data Retention
We keep your personal information for as long as your account exists. When you delete it, what depends on your account is deleted with it, with the exceptions below. Some data has its own, shorter periods:
What the law requires us to keep, such as payment and billing records, is kept for the period set by the applicable tax law, even if you delete your account. Moderation records (reports and blocks) are kept for as long as needed to handle them, to keep a block working, and to be able to respond to an authority.
10. Your Rights and How to Exercise Them
Wherever you live, you can:
How to exercise them. In the app, on your profile, under "Your data", you can see what we hold in your name, take a copy in JSON and reach the option to delete your account, without writing to us and without waiting; what you gave us on a screen you correct on that same screen. For everything else, including the categories of data the app cannot show you, write to us at hola@skaify.com from your account email, saying which right you want to exercise. We will answer within 30 days at most. If you reside in Brazil, the period to confirm whether we process your data and give you access is 15 days. Before handing over or deleting data by email, we may ask you to confirm the account is yours.
10.1 If You Are Located in the European Union (GDPR)
You have all the rights listed above, and the legal basis for each use is in section 3.1. The authority you can complain to is the data protection authority of the country where you live, where you work, or where what you are complaining about happened.
10.2 If You Are Located in California (CCPA)
You have the right to: know what personal information we collect about you, request its deletion, opt out of the sale of your personal information (Skaify does not sell personal information), and not be discriminated against for exercising these rights.
10.3 If You Are Located in Mexico (LFPDPPP)
You have ARCO rights: Access, Rectification, Cancellation and Opposition regarding the processing of your personal data, and the right to revoke your consent. You exercise them as explained above. If you are not satisfied with our answer, you can go to the personal data protection authority, which since 2025 is the Secretaría Anticorrupción y Buen Gobierno (Ministry of Anti-Corruption and Good Governance).
10.4 If You Are Located in Brazil (LGPD)
You have the rights in Article 18 of the LGPD: confirm whether we process your data, access it, correct it, ask for data that is unnecessary or excessive to be anonymized, blocked or deleted, take it to another service, know who we share it with, know what happens if you do not give your consent, and revoke it. You exercise them as explained above, and you can file a complaint with the National Data Protection Authority (ANPD).
11. Children's Privacy
The Service is not directed at individuals under 18 years of age (or under 21 for users in the United States), and we do not knowingly collect information from individuals under the applicable minimum age. If we become aware that we have collected information from a minor without appropriate consent, we will take steps to delete such information.
12. International Data Transfers
Skaify provides its service from outside the European Union and uses providers in different countries, mainly in the United States, so your information is processed outside your country of residence. When information leaves the European Economic Area, we protect it with the Standard Contractual Clauses approved by the European Commission (Implementing Decision (EU) 2021/914), incorporated into our providers' data processing agreements, or with another safeguard recognized by law, such as an adequacy decision. You can ask us for a copy of those safeguards by writing to hola@skaify.com.
13. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through the Service.
14. Contact
For questions about this Privacy Policy, or to exercise your rights over your personal information, you may contact us at: hola@skaify.com.